Every tiler — professional or otherwise — has a collection of mistakes they'd rather forget. The difference between a tradesperson and a craftsperson is not that one never makes mistakes; it's that one knows how to identify them early, fix them properly, and avoid repeating them. Here are the ten most common tiling mistakes we see — and exactly what to do about them.
What happens: Tiles de-bond, crack, or crack the adhesive layer due to a substrate that's too flexible, contaminated, or uneven.
The fix: Remove de-bonded tiles, prepare the substrate properly (level, prime, allow to cure), and re-tile. There is no shortcut — if the substrate isn't right, the tiling will fail.
Prevention: Always assess the substrate before starting. Check for flex, flatness, cleanliness, and moisture. Apply bonding primer on concrete substrates.
What happens: Hollow tiles, tile cracking under point loads, tiles de-bonding at edges. AS 3958.1 requires minimum 95% adhesive coverage in wet areas and 80% in dry areas — most tiling failures involve inadequate coverage.
The fix: Re-tile affected areas. To check coverage on an existing installation, remove a tile and inspect the back — you should see adhesive covering the vast majority of the tile back with an even, consistent pattern.
Prevention: Use the correct notched trowel size for your tile. Back-butter large format tiles. Work in manageable sections. Press tiles firmly and use a slight twisting motion when bedding.
What happens: Wall tile adhesive used on a floor breaks down under load. Standard adhesive used in a pool dissolves. Rapid-set adhesive used in summer heat skins over before tiles are placed.
The fix: Strip and re-tile with the correct product. Adhesive selection is not optional — read the technical data sheet and match the product to the application.
Prevention: Always check: substrate type, tile type, application (wet/dry, interior/exterior, floor/wall, vehicular/pedestrian), and working conditions (temperature, humidity). When in doubt, call the adhesive manufacturer's technical support line.
What happens: A tiled wall or floor that looks fine at individual tile level but graduates visibly out of level across the room. Or worse — a feature wall where the tiles are noticeably tilting.
The fix: In extreme cases, re-tiling is the only solution. For minor issues, a skilled tiler can sometimes "rescue" a job by using slightly thicker adhesive beds on one side — but this has limits and is never ideal.
Prevention: Establish datum lines at the start using a laser level — not just a short spirit level. Check level across every 3–4 tiles as you go. It takes much less time to check and correct as you go than to re-tile a completed section.
What happens: Adjacent tiles sit at different heights, creating a raised edge that's both visually jarring and a trip hazard. Lippage is particularly obvious with large format tiles and rectified tiles with fine grout joints.
The fix: Minor lippage can sometimes be ground down with a diamond grinding pad, but this is a skilled operation and may be visible after grinding. Significant lippage usually requires re-tiling.
Prevention: Use a tile levelling system (clips and wedges) for tiles over 300mm. Back-butter all tiles to ensure even adhesive support. Never start tiling until the substrate is flat to within 3mm over 3m.
What happens: Grout joints that vary in width across the installation — particularly visible in large-scale wall applications and feature walls where the eye naturally follows grout lines.
The fix: Re-grouting won't fix the joint width — that's set by the tile position. In extreme cases, the tiles need to be re-laid. For minor variation, a uniform grout colour can minimise the visual impact.
Prevention: Use tile spacers consistently. Check that spacers are the same size throughout — mixing 2mm and 3mm spacers in the same installation is a common cause of this problem.
What happens: Grout cracks, adhesive doesn't achieve full strength, tiles shift slightly during grouting, creating grout joint variation.
The fix: Remove the grout (with a grout rake or oscillating multi-tool), allow the adhesive to cure fully, then re-grout.
Prevention: Read the adhesive technical data sheet — cure times vary significantly between products and depend heavily on temperature and humidity. Standard flexible adhesives typically need 24 hours at 20°C. In winter or in wet conditions, allow more time.
What happens: Grout at internal corners, floor-to-wall junctions, and around fixtures cracks within months — often within weeks in high-movement areas.
The fix: Rake out the cracked grout and replace with flexible silicone sealant that matches the grout colour.
Prevention: Never grout movement joints. Every change of plane (floor to wall, wall to wall at internal corners) and every junction with a fixed element (bath, vanity, shower screen) must be sealed with flexible silicone.